21–25 Jul 2021 Online Event
UTC timezone

From Docs to Discovery

22 Jul 2021, 20:45
25m
25 Minute Presentation

Speaker

Shaun McCance

Description

10 years ago, we re-imagined our docs. The world has changed. Let's do it again.

In this talk, I'll outline a set of proposals designed to move our docs from trying to answer specific questions to focusing on learning and discovery. I'll draw from the experiences of education, journalism, and marketing in an attempt to craft help that creates happier and more engaged users.

Author(s) Bio

Shaun is a long-time open source docs advocate, tool developer, and proud GNOME community member. He currently works in the Red Hat Open Source Program Office, where he gets to play around in other open source communities too.

Primary author

Shaun McCance

Presentation materials