10 years ago, we re-imagined our docs. The world has changed. Let's do it again.
In this talk, I'll outline a set of proposals designed to move our docs from trying to answer specific questions to focusing on learning and discovery. I'll draw from the experiences of education, journalism, and marketing in an attempt to craft help that creates happier and more engaged users.
Shaun is a long-time open source docs advocate, tool developer, and proud GNOME community member. He currently works in the Red Hat Open Source Program Office, where he gets to play around in other open source communities too.